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We design, deliver and operate digital platforms, AI systems and infrastructure for institutions and companies.

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  3. DocCare — a smart medical platform for web and mobile

Internal product — healthcare, Tunisia

DocCare — a smart medical platform for web and mobile

DocCare brings together appointments, prescriptions and doctor–patient messaging, with an AI pre-diagnosis from symptoms and a business-intelligence dashboard for each practice.

Organisation
Provesta Soft
Sector
Healthcare
Period
2024
Country
  • Tunisia
DocCare doctor dashboard, AI pre-diagnosis path and BigQuery data warehouse

The problem

Long waits for appointments, scattered medical information, poor communication between doctors and patients, and few ways to point patients early to the right specialist.

The solution

Provesta Soft designed and built DocCare for web and mobile, with three spaces:

  • doctor: patients, availability, appointments, prescriptions, services and statistics;
  • patient: search for doctors, pharmacies and laboratories, booking and messaging;
  • administrator: doctors, specialties, pharmacies and laboratories.

Two AI modules and a business-intelligence layer:

  • a machine-learning model that predicts a likely disease from the symptoms selected, trained on data built from the WHO ICD classification;
  • a recommendation of the nearest relevant doctors based on location and the predicted condition;
  • a BigQuery data warehouse in a star schema, fed by an ETL process, powering each doctor's dashboard.

The result

The product was built in 2024 as part of Provesta Soft's R&D: a web application, a mobile application, two AI models served through a Python API, and a working data warehouse.

Technical stack

  • Laravel
  • React
  • React Native
  • Python
  • MySQL

Services involved

  • Custom web and mobile platforms
  • Applied computer vision and AI
  • B2B SaaS, marketplaces and business intelligence

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